Polices

General Service Cancellation Policy: A 24 hour notice is required to cancel or change your appointment. Please call or email us   directly to cancel.

* For clients who have purchased package deals, any NO-SHOW or LATE CANCELLATION treatment will automatically be deducted from the package balance.

* For clients who have purchased deals from a website, any NO-SHOW or LATE CANCELLATION will automatically forfeit the entire voucher!

*New-Clients: If you fail to cancel or reschedule your appointment within the 24-hour notice window, you will forfeit use of any new-client promotions, discounts, or coupons.

Reservation Policy: After any first NO SHOW or LATE CANCELLATION occurrence, a deposit of half (50%) of the treatment price is required in order to book/reschedule your next appointment. The deposit is fully creditable or refundable if the appointment is cancelled or rescheduled with at least a 24-hour notice.